Share on Reddit Comcast customers in Washington state should check their bills for unwanted charges, State Attorney General Bob Ferguson said in a consumer alert issued this week. With that lawsuit still pending, Ferguson says his office has received new complaints. Ferguson amended his lawsuit against Comcast last month "to include new evidence revealing even more deceptive conduct than previously alleged. Further Reading While consumer complaints "are not necessarily evidence of wrongdoing," they do "help inform the Attorney General's Office about potential unfair or deceptive business practices and allow the office [to] understand the scope of unlawful practices," the alert says.
In some cases, for example, an Xfinity Double Play can cost less money than buying internet and paying for a live TV streaming service. The Deep Dive When it comes to availability, reliability and technological capability, few in the industry can stand shoulder to shoulder with Comcast.
Xfinity TV is personalizing the television-viewing experience, giving consumers choices of over channels including over in HDXfinity On Demand with more than 90, TV series and movies, mobile streaming, anytime-access of DVR recordings and the X1 Voice Remote.
Xfinity Internet comes in numerous tiers and is delivered through one of the largest fiber networks in the U. Those who give Xfinity low ratings most often cite poor customer service. This is not uncommon in the industry; ISPs and subscription television providers are the worst-performing business types for customer satisfaction, data from the American Customer Satisfaction Index shows.
InXfinity scored a 60 out of in the ISP category and a 57 in television. The average in both categories was How does Comcast Xfinity rate? Comcast Xfinity is a leader in the telecommunications industry.
The company may not be the most affordable or have the best customer service. But Comcast's internet and television are dependable, available and at the front line of technological advancement, a fact that explains why Xfinity products are in millions of Americans' homes.
Available in a large part of the country; fast internet; wide choice of TV and internet plans; day cancellation policy; services available without time commitments.
Prices can rise after promotional terms end; poor customer service; cheaper alternatives. Always start by checking which providers are in your area, comparing plans and pricing. Comcast should be on the list. Xfinity is a safe, if not perfect, choice, likely to meet your TV and internet needs — and do it well.
Well I got my new bill and there was no bundle.
Oh and guess what? The first person I talked to I had to explain everything to be said. He could get everything set up but he was putting me on hold to check out some prices.
But what he really did was transfer me to someone else and I had to start all over. Hey Comcast doesn't care if they are pissing off their customers. The next guy said the reason I didn't get what I was told I'd get a month earlier is because the notes said I hung up before the service was completed.
So now they have not provided the services they promised but are lying about why they didn't. The agent said I was all set up and said there would be a credit.
How could that not be the end of the phone call? I personally think Comcast trains their customer service people on how to upset the customers. Obviously they don't care enough to correct their agent's behavior.
Unfortunately I have been a customer for over 5 years and these are the typical examples of the way their customer services has been, not any better than this. If I lived in an area where there was any other option I would never ever choose Comcast again.
I really hate this company. In short, Comcast service in Champaign, IL is pitiful.Comcast Bundles also extend to their business clients, with four levels of bundle packages available.
Business bundles, range from just under $ for 1 phone line, basic Cable Television and 3 Mbps Internet with a purported $ yearly saving, to a 2 phone line, Cable Television and High Speed, 50 Mbps Internet for just under $, with.
And no, they will not cap business because there is actual competition for commercial internet services. If you happen to live in a residential house with business you are riding the coattails of businesses in actual places with competition.
Comcast has improved and regrouped their high speed internet, TV, and phone into new packages which are now known as XFINITY Triple Play Bundles. These packages offer great services at prices that are affordable and include decent channel lineups.
reviews from Comcast Business employees about Comcast Business culture, salaries, benefits, work-life balance, management, job security, and more.
Hardest part of the job was trying to get into accounts that do not plan to buy Comcast products. Was this review helpful? Yes 1 No no idea about the sales process.
no one at the /5(). 1 Terabyte Data Plan Details. A terabyte is a massive amount of data. 99% of our customers don't come close to a terabyte per month. You can. ** By choosing “submit,” I provide my signature, expressly consenting to contact from Comcast Business Offers, or its subsidiaries, at the number provided regarding its products or customer service via live or prerecorded telephone call, or text or email message.